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Search results for “business-model changes”
What happens to rate parity when Airbnb is an online travel agency?
06/13/2019
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6:05:16 PM
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As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world.
Spotlight on NDC around the world
05/27/2019
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11:19:17 AM
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To help drive the NDC conversation further, Ian Heywood, Global Head of New Distribution at Travelport, shares regional highlights on NDC from around the world.
Expedia, Booking.com warn AirAsia of turbulence in online travel plan
06/05/2019
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4:44:04 PM
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Battle will be fought with passenger data and services.
Inside the secret laboratory where Marriott is cooking up the hotel of the future
06/11/2019
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6:48:40 PM
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The hotel giant, which faces stiff competition from Hilton and Airbnb, uses the lab to get insights into the smallest details–from the shape of wall sconces to the location of electrical outlets.
Meituan, Compass Hospitality reach strategic cooperation agreement
06/25/2019
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5:59:10 PM
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Compass Hospitality's flagship store is now available through both the Meituan App and Dianping App.
Airbnb eliminates most guest fees to take on Booking Holdings
05/29/2019
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7:17:59 AM
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Until now, the default was that Airbnb charged hosts a 3 to 5 percent fixed fee, and guests paid a fee of up to 20 percent of the rate for the listing.
Customer loyalty in a hyper-segmented hotel landscape
05/22/2019
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10:18:45 AM
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The greatest value in today's rewards programs should lie in hotel companies' ability to collect, store and utilize data more effectively to help brands offer guests more personalized experiences.
Airlines leave millions in profit on the table - and they don’t even know it
03/29/2019
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5:07:53 PM
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In selling single tickets, the airline needs the customer. In selling group tickets, the customer needs the airline.
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